Online Support for Professionals
Find resources about your online purchase, account management, and FAQs.
Common Support Topics
Account & Essentials
My account
Manage your subscriptions, your payment methods and access your platforms.
Get Started
Guides to quickly onboard and start using your solutions.
Frequently Asked Questions
Quick answers to common user concerns.
Learnings & Technical Assistance
Access Learnings
Step-by-step guides & training materials:
Online Support Form
- Buying issues
- First access
- Access to platform & log in issues
- Get started with the solution
- Refund & cancellations
3DEXPERIENCE platform Support
Find support content about 3DEXPERIENCE platform.